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I’ve been in the needle arts business for 19 years with the last 4 as an internet shop.
I carry Kreamer Yarns- an American made yarn, Bernat Yarns, Paton Yarns, some NY Yarns, Pound of Love Yarn, Sugar & Cream, Vanna Choice, and Sassy Stripes( sock yarn). I also carry pearl cotton, crochet cotton. I’ve just added Deluxe Mono Canvas for needlepoint. I have Clover Bamboo straight, circular, and double point bamboo knitting needles, and crochet hooks. We also have Bates Quicksilver knitting needles.
For Counted Cross Stitch and Hardanger I have everything you will need from the needles, floss,( DMC floss, Weeks Dye Works, Gentle Arts Sampler thread, Caron Collection, Rainbow Gallery, Crescent Colors, and Kreinik metallic’s) , fabric(carrying Zweigart and Charles Craft cross stitch fabric, afghans, and stitchables) . I also carry Picture Me Plus overdyed fabric. As to patterns there are over 10,000 patterns to choice from. I carry Just Another Button Co buttons and Mill Hill Buttons and beads. And to the area close to me I offer custom framing. For counted cross stitch books new ones are added every Friday afternoon.
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Special orders are always welcome. Please feel free to contact us and we will do our best to fill your need. Sometimes minimum ordering will influence our inventory but we want to be there for you.
You can place an order anytime. If you have questions or need help with our site, please feel free to contact us via email.
PLACING AN ORDER
You can place an order by using our secure on line ordering process. Simply go to our catalog area and shop til your hearts content. If your order is a RUSH order please tell us. We will do our best to get it to you on time. If you have any other special instructions please let us know. We will do our best to honor them.
Payments: We will accept Master Card, Visa and Discover as payments. If your credit card is declined we will notify you. Please be sure to include the full card number, expiration date, and the name on the card. Please write legibly and check your numbers. No credit card information, except your receipt, will be in your package. If paying by Master Card, Visa or Discover your order will be shipped ASAP. All credit card information will be shredded before being disposed of.
Personal check orders will be held for 14 days until your check clears the bank. After you are an established customer and paying by check your order will be shipped ASAP.
Full payment, including shipping and tax is required for your order to be shipped.
SHIPPING: Your orders will be shipped U.S. mail. Shipping charges are on the order form. If an item is backordered we will contact you and either ship what we have and cancel the rest of our order or hold the order until the backordered item comes in.
Sales taxes will be applied when necessary.
LOST PACKAGES: We cannot be responsible for packages lost during shipping. If you would like it sent certified mail an extra fee of $6.00 will be added to the order.
If you misfigure your total, the item is a sale or clearance, or it has been discontinued we will include a refund slip or refund check with our order. Refund slips will be accepted on future orders. We reserve the right to eliminate an ordered item, so the money sent will cover your order.
REFUND POLICY: No yarn, books, fabric, threads, or special orders can be returned. Unless a return is authorized from The Yarn Closet & More we reserve the right to refuse delivery. If an item is accepted for return then a 15% restocking fee will be charged and freight will not be reimbursed.
DAMAGED GOODS: You must let us know within 24 hrs of receipt of merchandise. No returns for credit or replacement will be accepted with out prior authorization from The Yarn Closet & More. |
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